State Farm® Insurance Agent Omar Torres
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mario Robles
August 20, 2024
5
out of
5
rating by Mario Robles
"Thank you Lesley Gonzalez for all your help."
We responded:
"Thank you for your feedback, Mario! I’m glad to hear that Lesley was able to assist you effectively. If you have any more questions or need further help, please don’t hesitate to reach out. -Omar"
Jay Oribio
August 9, 2024
5
out of
5
rating by Jay Oribio
"My experience with Leslie was so pleasant she explained everything to me and set me up with a smooth transaction !! Thank you!! -Jazmin"
We responded:
"Thank you so much for your kind words, Jazmin! We're thrilled to hear that Leslie provided you with such a pleasant experience and ensured a smooth transaction. -Omar"
Martha Orellana
August 7, 2024
5
out of
5
rating by Martha Orellana
"Lesly has honestly been a lifesaver for me. She always helps me get the best coverage for a great price and never leaves me wondering if I made the wrong choice."
We responded:
"Thank you so much for your kind words, Martha! I'm thrilled to hear that Lesly has been able to provide you with the best coverage at a great price and that you feel confident in your choices. If you ever have any more questions or need further assistance, please don't hesitate to reach out. -Omar"
David Summers
August 3, 2024
5
out of
5
rating by David Summers
"Top notch service, fast and responsive. Amanda 10 stars !!!!!"
We responded:
"Thank you so much for your kind words, David! We're thrilled to hear that you received top-notch service and that Amanda provided such excellent assistance. Your feedback and 10-star rating mean a lot to us. -Omar"
Neri
August 1, 2024
5
out of
5
rating by Neri
"Lesly is amazing, very impressed with her professionalism and customer service."
We responded:
"Hi Neri, thank you so much for the review. I'm thrilled to hear that you've had a great experience with Lesly at our office! -Omar"
Danielle Santos
April 2, 2024
5
out of
5
rating by Danielle Santos
"Omar is amazing! Superb customer service and saved us a ton of money on our auto and home insurance! I highly recommend him!"
We responded:
"Thank you so much for your review and recommendation! I'm thrilled to hear that you had a superb customer service experience with me and that I was able to save you a significant amount on your auto and home insurance! -Omar"
Francisco Carreno
April 2, 2024
5
out of
5
rating by Francisco Carreno
"Great customer service Always helpful"
We responded:
"Thank you for your positive feedback on our customer service! I'm delighted to hear that you've consistently found our team to be helpful. -Omar"
Francine Kaonohi
April 2, 2024
5
out of
5
rating by Francine Kaonohi
"Omar has been great"
We responded:
"Thank you for your kind words! I'm thrilled to hear that you've had a great experience with me. -Omar"
Dee Dee
March 29, 2024
5
out of
5
rating by Dee Dee
"I am new to this agent. Mr Torres contacted Me very quickly after I was on line noticing that My policy was cancelled under a different SF agent. Mr. Torres was very efficient in getting Me covered again and explaining the details of My specific coverage. Thank You Omar Torres!"
We responded:
"Thank you for sharing your experience, and welcome to our office! I'm glad I was able to assist you promptly after you noticed the issue with your previous policy. -Omar"
Josh Coyle
March 21, 2024
5
out of
5
rating by Josh Coyle
"Omar is an absolute life saver! He has come through for myself and clients too many times to count when looking for affordable and reliable coverage. As a Realtor, he is always my first call because I know he will take care of my clients, both residential and commercial. He knows his stuff and makes sure you have the coverage you need. He is always available and attentive to my clients needs and doesn't try to sell them on things they don't need. I highly recommend him and will continue send clients to him because I trust he will take care of them. Keep up the great work Omar!"
We responded:
"Thank you so much Josh for your glowing review and for the trust you place in me, especially when referring your customers for their insurance needs. It's an honor to be considered your first call, and I'm thrilled to have had the opportunity to assist both you and your customers in finding affordable and reliable coverage. My goal is always to make sure that everyone gets the precise coverage they need, without any unnecessary extras, whether it's for residential or commercial properties. -Omar "
alyssa berger
February 5, 2024
5
out of
5
rating by alyssa berger
"Omar was an absolute pleasure with assisting me to select the perfect insurance for me. He answered all of my questions, had fantastic communication and even stayed late to help me out. I couldn’t have asked for a better person to help me with my insurance selections. Highly recommend."
We responded:
"Hi Alyssa, Thank you very much for your generous review and for recommending my services. I'm truly glad to hear that you found our interactions and the insurance selection process to be so positive. It was my absolute pleasure to assist you, answer all your questions, and make sure we found the perfect insurance fit for your needs. -Omar "
Todd Kudla
February 3, 2024
5
out of
5
rating by Todd Kudla
"Absolutely on the spot! His office is helpful, informative and helped me get some things covered at my house that I didn't realize was even an option. Very appreciative and thankful."
We responded:
"Hi Todd, Thank you for sharing your positive experience with our office. We're thrilled to hear that we were able to provide you with helpful, informative service and assist you in covering aspects of your home insurance that you were previously unaware of. -Omar "
zemetria collier
February 2, 2024
5
out of
5
rating by zemetria collier
"Customer service amazing, definitely going ABOVE And Beyond for me at every turn. If you need someone willing to pull out all the stops for you Omar is the person you need to have on your speed dial.."
We responded:
"Hello Zemetria! Thank you so much for your kind review and high recommendation. I'm delighted to hear that you found my assistance exceptional. -Omar"
Douglas
January 20, 2024
1
out of
5
rating by Douglas
"Avoid this State Farm agent at all costs. He took over our account when our agent retired and our experience with him was horrendous. We had our previous agent for years and never experienced the level of incompetence that we did with Omar Torres and his staff. If we could leave 0 stars we would."
We responded:
"Thank you, Douglas! We really appreciate you too. Thank you for choosing Omar Torres State Farm as your insurer. Please know that we are always here to answer your questions, just give us a call anytime during business hours! Until next time. -Omar"
Stacy Krebs
January 9, 2024
5
out of
5
rating by Stacy Krebs
"Omar was extremely helpful! He is very efficient and knowledgeable. I highly recommend going to Omar!"
We responded:
"Hello Stacy! Thank you so much for your kind review and high recommendation. I'm delighted to hear that you found my assistance helpful, efficient, and knowledgeable. -Omar"
Kimberly Nicholson
December 19, 2023
5
out of
5
rating by Kimberly Nicholson
"Omar was incredibly helpful and stayed late to assist me in getting new insurance set up. Honestly we couldn't have asked for a better, more personable agent, that genuinely wanted to make sure that we were happy with what we were getting. He made sure we understood exactly what the plan included, and made sure to help us out by finding some applicable great discounts. What a wonderful State Farm agent! Highly recommend!"
We responded:
"Thank you so much for your kind review and high recommendation! It was truly my pleasure to stay late and assist you in setting up your new insurance. I firmly believe that finding the right insurance plan is crucial, and it's important to me that my customers are not only satisfied but also fully informed about their options. I'm glad to hear that I was able to help you understand your plan in detail! -Omar "
Chaitanya Rama
December 17, 2023
5
out of
5
rating by Chaitanya Rama
"Awsome"
We responded:
"Hi Rama, Thank you for the 5-star review! We're thrilled to know that you had such a positive experience with our service. -Omar "
Karen Sotelo
October 12, 2023
5
out of
5
rating by Karen Sotelo
"Omar Torres helped me switch to State Farm and couldn’t be happier with this transition. I made a call regarding a few questions I had as a new customer, Omar was very efficient, had the answers to my questions, very helpful, genuine and positive! I look forward to my experience and highly recommend working with Omar. Thank you so much!"
We responded:
"Hi Karen, thank you for sharing your positive experience and switching to State Farm. We greatly appreciate your feedback and are thrilled to hear about your excellent experience! We believe in providing top-notch customer service to our customers, and your feedback reinforces our commitment. -Omar"
Daniel Shafer
September 9, 2023
5
out of
5
rating by Daniel Shafer
"Phenomenal experience! Omar is very knowledgeable and understanding about my situation and was able to help me out with multiple options that worked for me. He helped me understand the differences in the plans and guided me through each one. He wasn't pushy or trying to upsell me. Definitely outstanding work and service!"
We responded:
"Daniel, your 5-star review means the world to us! It's customers like you who motivate us here at Omar Torres State Farm to deliver top-notch insurance solutions and support. Thank you for being part of our amazing Good Neighbor community!- Omar"
Gina E
September 1, 2023
5
out of
5
rating by Gina E
"Great service Omar was so understanding and patient with all the questions I have has a new small business owner and I will definitely recommend him to friends and family."
We responded:
"Hey, Gina! It’s a pleasure to hear from you, I’m pleased you enjoyed your customer service experience with our team. Please know that we’re always here to answer your questions and explain insurance plans in further depth. It’s what we do! -Omar"
Grace Mugnolo
August 23, 2023
5
out of
5
rating by Grace Mugnolo
"Explained everything in great detail. Didn’t leave me confused and answered every question I could come up with. Immensely helpful."
We responded:
"Hey, Grace! It’s a pleasure to hear from you, I’m pleased you enjoyed your customer service experience with our team. Please know that we’re always here to answer your questions and explain insurance plans in further depth. It’s what we do! Until next time. -Omar"
Jeremy West
August 23, 2023
5
out of
5
rating by Jeremy West
"Omar is just AMAZING!! His customer service is top noch. He took his time to explain my plan and go over all the details very well. He explained the benfits of state farm and I am here for the long hall. He goes out of his way to help you out and does a wonderful job at it. He keeps you in the loop and never misses a beat. He is always looking out for you like family. He is very professional and I definitely recommend him!!!"
We responded:
"Jeremy, your 5-star review means the world to us! It's customers like you that motivate us here Omar Torres State Farm to deliver top notch insurance solutions and support. Thank you for being part of our amazing community! -Omar"
Kathi Anderson
August 5, 2023
5
out of
5
rating by Kathi Anderson
"Prompt responses to phone calls and emails with real answer"
We responded:
"Hey, Kathi! You are indeed in great hands here at Omar Torres State Farm. Please know that our team is here to answer any questions you may have regarding your plan or about insurance in general. Don’t hesitate to call or visit our office anytime during business hours! Until next time, Kathi! -Omar"
Yesenia Valencia
July 25, 2023
5
out of
5
rating by Yesenia Valencia
"Omar is an amazing bilingual (English and Spanish) insurance agent! He genuinely cares about what's best for the client. If you are in need of a quote, have a question or doubt, do not hesitate to contact him. He is very easy to reach and is extremely knowledgeable in the industry. I highly recommend."
We responded:
"Hello, Yesenia! I am overwhelmed with gratitude for your review. Thank you so much for taking the time to leave our team such a kind, 5-star review. I am pleased you enjoy working with us and that you recommend our services to other Good Neighbors. Thanks for choosing Omar Torres State Farm, we’re always here to help when you need us! -Omar"
Lindsey March
July 25, 2023
5
out of
5
rating by Lindsey March
"Omar has great customer service skills! He couldn’t have been more friendly or more helpful when I spoke with him on the phone. Not only did he answer my questions, but he offered more efficient ways to set up my account and billing. He was so willing to spend as much time as I needed on the phone to help me out. Thank you, Omar!"
We responded:
"Thank you, Lindsey, for choosing Omar Torres State Farm! I am pleased to hear that you find our team to be super helpful! Please don’t hesitate to call our office at any time during business hours should you need anything. We’re always happy to help. -Omar"