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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pablo Mendiola

March 26, 2025

5  out of  5
rating by Pablo Mendiola
"Muchas gracias"
We responded:
"¡De nada! Si necesitas ayuda con algo más, no dudes en decírmelo. Estamos aquí para ayudarte. - Omar Torres State Farm Insurance Agent, Lombard, IL"
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Deborah Durodola

March 23, 2025

5  out of  5
rating by Deborah Durodola
"Really helpful and communicative with helping my husband and I set up a car insurance that’s best fit for us"
We responded:
"Hi Deborah! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Tatianna

March 21, 2025

5  out of  5
rating by Tatianna
"Él ayudó mucho a mi familia. Yo estaba pagando una cantidad extremadamente alta en otro lugar. Él me dijo que podía agrupar las cosas, algo de lo que no sabía nada. Estaré con Omar por mucho tiempo."
We responded:
"Hola Tatianna! ¡Gracias por compartir tu experiencia! Nos alegra saber que pudemos ayudarte a encontrar una mejor solución para tu familia y que te brindó información valiosa sobre cómo agrupar tus servicios. Apreciamos tu confianza en nosotros y esperamos seguir apoyándote en el futuro. Si tienes alguna otra pregunta o necesitas más asistencia, no dudes en contactarnos. ¡Estamos aquí para ayudarte! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Corean Turner

March 21, 2025

5  out of  5
rating by Corean Turner
"Not only will you be taking care of important life things but you’ll also smile, laugh, and feel like you’re part of the family when working with Omar. He turns something that is boring to talk about into something exciting. I have recommended him to all my friends, family, and now you if you want an hands on attentive agent."
We responded:
"Hi Corean! Thank you so much for your kind words. We are thrilled to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Lili Diaz

March 18, 2025

5  out of  5
rating by Lili Diaz
"I had a fantastic experience with Lesly Gonzalez here! She is incredibly helpful and knowledgeable, making the often confusing process of choosing car insurance simple and straightforward. She took the time to understand my needs and found a fitting policy at a good price. I highly recommend this agent!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Omar Torres State Farm Insurance Agent, Lombard, IL"
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Hanna Saba

March 18, 2025

5  out of  5
rating by Hanna Saba
"Lesly gives me the best rates. She’s so nice and helpful she helped me out to cancel my old insurance to come with State Farm. If you want the best rate ask for Lesly hand down she will get you the best rates"
We responded:
"Hanna, thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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RAMO

March 18, 2025

5  out of  5
rating by RAMO
"I had an amazing experience with this State Farm agency! Lesly was incredibly helpful, patient, and knowledgeable. She took the time to explain everything thoroughly and made sure I got the best coverage for my needs. Her professionalism and friendly attitude made the whole process smooth and stress-free. I highly recommend this agency—especially if you get the chance to work with Lesly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Jaime Gonzalez

March 18, 2025

5  out of  5
rating by Jaime Gonzalez
""I was blown away by Lesly’s exceptional service! They were patient, knowledgeable, and made the entire insurance process seamless. l've already recommended them to friends and family. Don't hesitate to work with them - you won't regret it!""
We responded:
"Jaime, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Adan Carvajal

March 18, 2025

5  out of  5
rating by Adan Carvajal
"Gracias lesly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Omar Torres State Farm Insurance Agent, Lombard, IL"
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Nicolas Laureano

March 18, 2025

5  out of  5
rating by Nicolas Laureano
"Gracias lesly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Omar Torres State Farm Insurance Agent, Lombard, IL"
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Shedelle Turner

March 5, 2025

5  out of  5
rating by Shedelle Turner
"I called in to get some information about different policies and Corean was very helpful. She patiently explained each one and provided recommendations based on my current situation. I appreciated the time she took to make sure I understood everything. Great experience!!"
We responded:
"Hello Shedelle, Thank you for your 5-star review! We are very happy to hear Corean was able to help you understand all the options and answer all your questions. My State Farm team and I are happy to be your good neighbor! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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T Hunter

March 4, 2025

5  out of  5
rating by T Hunter
"I didn't know much about insurance this is my first time looking and I am so happy I had the pleasure of speaking with Corean, she was extremely informative answering any questions I had and giving me information on things I didn't think about. The entire team is great but her attentiveness definitely had a huge hand in my decision. I highly recommend her if you are looking."
We responded:
"Thank you for your 5-star review! We are delighted to hear how Corean was able to give you a great customer service experience! My State Farm team and I are happy to be your good neighbor! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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lisetteperezlp

March 4, 2025

5  out of  5
rating by lisetteperezlp
"My experience with this insurance company and the people have been nothing but great! Corean was so helpful in answering my questions and making sure my payment was in order."
We responded:
"Hi Lisette! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Jayleen Little

March 4, 2025

5  out of  5
rating by Jayleen Little
"I had the pleasure of getting quotes by the Omar Agency. They were very informative as well as helpful when it came down to choosing the perfect policy for me and my family. Can’t thank them enough. Corean was absolutely fantastic, had the biggest welcoming smile on her face. Can’t appreciate this hard working team enough. If you are looking for insurance go to the OMAR AGENCY they will take great care of you."
We responded:
"Jayleen, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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erik gonzalez

March 4, 2025

5  out of  5
rating by erik gonzalez
"If you ever need insurance this is the spot lesly will help you out with everything and would point you in the direction for insurance coverage. SHE THE BEST just give her a text or call if not go in person"
We responded:
"Erik, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Patricia Nunez

March 4, 2025

5  out of  5
rating by Patricia Nunez
"I was in need of car insurance and had the pleasure to work with Lesly. Overall excellent experience. She was patient, very informative and professional!!!"
We responded:
"Patricia, thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Aylin Serrano

March 3, 2025

5  out of  5
rating by Aylin Serrano
"thanks Lesly"
We responded:
"Hello Aylin! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Deysi Rebollar

February 25, 2025

5  out of  5
rating by Deysi Rebollar
"I cannot say enough good things about my experience working with Lesly Gonzalez from State Farm. From the very beginning, she was knowledgeable, patient, and truly committed to helping me every step of the way. What stood out the most was her genuine care and dedication. She made what could have been a stressful experience feel smooth and manageable, ensuring I understood every detail and had all the necessary information. I insured all of my cars with her. Her expertise and willingness to go above and beyond truly set her apart. If you need an insurance consultant who is reliable, kind, and excellent at what she does, I highly recommend Lesly Gonzalez . State Farm is lucky to have her, and I’m incredibly grateful for her support!"
We responded:
"Deysi, thank you for reviewing our State Farm office! We’re excited to know you had a positive experience with us; your satisfaction is our top priority! Call us with any questions you may have! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Stephanie guzman

February 20, 2025

5  out of  5
rating by Stephanie guzman
"We recently switched to State Farm for our insurance needs, and I couldn’t be happier with the service! Lesly has been incredibly helpful every step of the way—answering all our questions, finding us the best coverage, and making the transition smooth and stress-free. She’s always responsive, knowledgeable, and genuinely cares about her clients. I highly recommend Lesly to anyone looking for a reliable and dedicated insurance agent!"
We responded:
"Hi Stephanie! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Amanda Martin

February 13, 2025

5  out of  5
rating by Amanda Martin
"This office is the best I will go to no one else for my insurance needs"
We responded:
"Amanda, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Omar Torres State Farm Insurance Agent, Lombard, IL"
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Bridgette Hurt

December 4, 2024

5  out of  5
rating by Bridgette Hurt
"I’ve been with State Farm for many many many years! From renters insurance to car insurance and home owner’s insurance!!! Omar took over after Bob Golden, and he has been spot on!! The team are always on top of business!!! Even when I drop the ball!! ☺️💯🤷🏽‍♀️ I appreciate them!!"
We responded:
"Hi Bridgette, thank you for your kind words! We are very happy to hear that your transition to us after Bob retired has been spot on! We are here to help with any concerns, just reach out! -Omar"
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Richard Oberbruner

November 25, 2024

5  out of  5
rating by Richard Oberbruner
"Friendly and knowledgeable staff at Omar's office. Insurance can be complicated but I feel very comfortable working with them."
We responded:
"Hi Richard! Insurance can definitely be complicated! We are so happy to hear that our team made you feel comfortable in your transition! Always feel free to reach out to our team with any questions or concerns! -Omar"
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Leo Pizano

November 23, 2024

5  out of  5
rating by Leo Pizano
"Shout out to Lesly she’s the best 10/10"
We responded:
"Thank you, Leo! We are always here to help! - Omar"
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Juan Armenta

November 14, 2024

5  out of  5
rating by Juan Armenta
"I recently had an exceptional experience with Lesly from my insurance company! She provided top-notch assistance, addressing all my concerns and guiding me through the process seamlessly. Her professionalism, expertise, and friendly demeanor made the entire interaction truly impressive. Lesly's dedication to ensuring I received the best possible service deserves special recognition. Her outstanding support has reinforced my trust in the company. Would highly recommend!"
We responded:
"Hello Juan and thank you for your kind words! We are so happy to hear how great of an experience Lesly made your transition to our office and the State Farm family! - Omar"
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humberto barajas

November 14, 2024

5  out of  5
rating by humberto barajas
"Was a little iffy about switching carriers over and after talking with Lesly Gonzalez she made me feel comfortable and explained everything in great detail. Really happy with the customer service she provided she is amazing. Would definitely recommend!!! 5 stars!"
We responded:
"Thank you so much for your kind words, Humberto! We're happy to hear that Lesly provided you with such a helpful experience and ensured a smooth transaction. -Omar"